FAQ

Frequently asked questions

Everything you need to know about buying a username from Outv. Can't find your answer? Contact us.

01About Outv

Outv is an online store that sells rare, short and brandable usernames for Instagram, TikTok, X, YouTube, Snapchat, Telegram, Twitch and Discord. We own every handle we sell and transfer it to you with a money-back guarantee.

No. Outv is a store: there are no third-party sellers. Every username is owned by Outv and sold directly by Outv, so you always deal with one accountable company.

No. We only sell generic words, brandable names, letter combinations and numbers. Handles that match brands, trademarks or public figures are never listed.

02Buying and prices

Choose a handle in the catalog, click Buy now and complete the secure checkout. A specialist then contacts you to schedule a live transfer to your account.

Every handle has a fixed price shown on its page — from under $200 for brandable names to more than $20,000 for three-letter dictionary words. Price depends on length, whether it is a real word, the platform and demand.

Yes. Contact us and we can hold a handle for 24 hours while you decide.

Credit and debit cards, Apple Pay, Google Pay, PayPal and major cryptocurrencies such as Bitcoin, Ethereum and USDT.

03Transfer

Most transfers are completed within 24 hours of payment confirmation, and many take less than an hour. Some platforms limit how often a username can be changed; if so, we reserve the handle until you can switch.

An account on the platform that will receive the handle, access to its email and login, and about 15 minutes for the live session with your specialist.

No. The handle is moved to your existing account, so your followers, posts and messages stay exactly where they are. Only your @ changes.

Yes. Many buyers secure the same handle on Instagram, TikTok and X. Search a name in the catalog to see every platform where it is available.

04Safety and refunds

Yes. We own every handle, verify its history before listing, tie your payment to your order and refund you in full if the transfer can't be completed.

If we can't complete the transfer of the handle you bought, we refund 100% of the price to your original payment method.

Platforms can restrict accounts that break their rules, for example through impersonation, spam or trademark misuse. We only sell clean, generic or original handles, and our 30-day aftercare covers any issue related to the transfer itself.

Yes. Each platform has its own terms about account names and changes. Your specialist explains the rules that apply to your handle before the transfer, so you can decide with full information.

Still have questions?

If you have more questions, contact us and we'll help right away.