Who we are
These terms govern your use of outv.net and any purchase you make from Outv. By placing an order you agree to them.
What we sell
Outv sells usernames that it owns or controls on third-party platforms, together with a guided transfer service. Outv is an independent company and is not affiliated with, endorsed or sponsored by Instagram, TikTok, X, YouTube, Snapchat, Telegram, Twitch, Discord or any other platform.
Orders and prices
Prices are fixed and shown in US dollars on each product page. An order is confirmed when payment is received. If an error in a price or listing is discovered before transfer, we will contact you and you may cancel for a full refund.
Transfer and delivery
After payment, a specialist schedules a live session to move the username to the account you designate. Delivery is complete when the username is active on that account. You must provide accurate account details and be available for the session.
Guarantee and refunds
If we cannot complete the transfer, you receive a full refund as described in our Refund Policy. Refunds are not available once a transfer has been completed, except where required by law.
Your responsibilities
You agree to use the username lawfully and in line with the rules of the platform where it is registered, and not to use it for impersonation, fraud, spam or trademark infringement.
Platform rules
Each platform sets its own rules on account names and may change them at any time. We explain the relevant rules before transfer, but we cannot control decisions a platform takes about an account after delivery.
Liability
To the extent permitted by law, our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer protection law.
Changes and contact
We may update these terms; the version in force at the time of your order applies. Questions? Write to support@outv.net.